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Last updated at November 11th, 2020MPM Provider Portal ... Loading...
Status : OnlineMission Statement. MedPOINT Management provides high quality management services for all clients resulting in positive experiences for our providers, plans and members.
Status : OnlineWelcome to the Provider Resource Center. Use the menu on the left to filter and select the resources that you would like to download. You can clear your selections by clicking the "X" at the top of the menu.
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Status : OnlineMedPOINT’s Utilization Management Department encompasses three main areas: outpatient review, inpatient review and case management. Overall, the utilization management program is designed to ensure consistent care delivery by encouraging high quality of care in the most appropriate setting from our highly qualified provider network.
Status : OnlineMembers who are deaf or hard of hearing can access TDD/TYY Services directly by calling California Relay Service (CRS) by dialing 711. For members that prefer immediate assistance in their mode of communication but don’t have a preferred provider, DDTP numbers are available and can be dialed toll free.
Status : OnlineProvider Network Operations MedPOINT’s Provider Network Operations (PNO) department serves as a liaison between contracted HMOs and providers; advising the providers of new policies and procedures as they become available through continuous interaction.
Status : OnlineMedPOINT supports three separate call centers for members and providers for by UM and claims issues. Each center is staffed with knowledgeable staff available to quickly assist callers. All incidents are logged into a customized home grown application that allows immediate follow up and tracking by the identified department.
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Status : OnlineVersion CategoriesGeneral Download51 Size42.00 KB Create DateNovember 23, 2015 Last UpdatedOctober 11, 2017 FileActionPain Management Download Download
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