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Last updated at November 11th, 2020The Health & Social Services Virtual Gateway provides online access to and information about health assistance, food, claims reimbursements, case management, and disability services for individuals, families, providers, and government in one location.
Status : OnlinePlease contact the Virtual Gateway Customer Service at 800-421-0938 with any questions. System Maintenance: 11/5/2020 - 11/8/2020 - HCSIS will be unavailable from 5:00 PM on Thursday, November 5, 2020 to 8:00 AM on Saturday, November 7, 2020.
Status : OnlineVirtual Gateway My Account Page My Account Page (MAP) provides real-time access to member and applicant health assistance information for MassHealth, Massachusetts’ Medicaid program. Access your Virtual Gateway My Account Page to see information on health assistance you receive.
Status : OnlinePlease contact the Virtual Gateway Customer Service at 800-421-0938 with any questions. System Maintenance: 11/5/2020 - 11/8/2020: HCSIS will be unavailable from 5:00 PM on Thursday, November 5, 2020 to 8:00 AM on Saturday, November 7, 2020. We apologize for any inconvenience this may cause.
Status : OnlineMonday through Friday 8:30 am to 5:00 pm 800-421-0938 (Voice) 617-847-6578(TTY for the deaf and hard of hearing)
Status : OnlinePlease contact the Virtual Gateway Customer Service at 800-421-0938 with any questions. System Maintenance for 10/25/2020: EDSS will be unavailable from 1:00 PM to 4:00 PM on Sunday, 10/25, due to system maintenance.
Status : OnlineTroubleshoot
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